Karen Mckenzie - Employment Coach

Over 13 years  experience of delivering IAG, customers service, my role is to support customers whilst on the Work Programme. Thus removing  multiple  barriers and supporting them to develop and progress  to achieve their full potential also signing posting customer to the relevant provider to achieved their goal and fulfil their ambitions and objectives

Nikki Nahal - In-Work Support Officer

As an In-Work Support Officer I offer one to one support to customers in employment on the DWP Contract.  With my effective networking, communication and interpersonal skills I am able to monitor & support individuals in work to ensure they secure sustainable employment. Knowing that an individual has achieved their goals gives me overall job satisfaction.

Ayesha Farooq - Employment Coach

As an employment Coach my passion is helping and making a difference to people who have significant or multiple barriers to employment and help them to overcome these challenges and find sustainable, rewarding employment. I want to inspire people. I want someone to look at me and say, “because of you I didn’t give up”.

Linda Chilton - Senior Administration Officer

There are several strands to my role which compliments the DWP Team here at Darlaston. You are more than likely to find me on reception offering a warm and friendly welcome to any one who walks through the door.  I oversee travel, petty cash and telephone enquiries running these along side my daily admin duties on the contract, which include contacting customers, booking appointments and ratifying the monthly claims.