We may use a number of different cookies on our site which may place small data files, on your computer or handheld device. This is standard practice for all websites and are essential in helping us deliver a high quality website experience to you. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

Please see below for a description of the different types of cookies we may use. Currently we operate an ‘implied consent’ policy meaning that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete this sites cookies after visiting it, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Cookies used by Steps to Work (Walsall) Ltd

Persistent Cookies for Site Analytics and Performance

Google Analytics

We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at

Social buttons

You may see ‘social buttons’ throughout the site. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of this site. You should be aware that these third party sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting this site, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google, Facebook and Twitter. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services

We may use a number of external web services on our site, mostly to display content within our web pages. For example, we often use Flickr to display images or image slideshows; to show videos we sometimes YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.


Officers will explain to customers the reason the photographs are being requested and when and where they are likely to be used. All customers having photos taken must of consented to this via the STW 83 found in the QF23. This form enables customers whether to give your consent to using your personal details we set below how Steps to Work (Walsall) Ltd might wish to use those details. We might use your case study in the national/regional/local media (newspapers or broadcast)

Officers will check the level of consent signed with you and explain about photographic consent, the level to which consented and details of what you need to do should you later wish to withdraw your consent. If you should change your mind about the level of consent that you have signed up to, the officer will make a record of this and act on your wishes.

  • No pictures of any child aged under 18 should be used without their parent’s written permission.

  • No child should be named or quoted in a press release without their parent’s permission.

(Schools now organise permission for their pupils, always check with the school to see if this has been carried out).

  • No photographs of a looked after child which could identify them should be used for publicity.

  • No details of a looked after child ie name, age, address, school should be published in any publicity.

For clarification of any of the above please call the Marketing Officer- 01922 651870