Gloucester Street Community Centre

Participant Support Worker Advert

Post title:                    Participant Support Worker (12 months FTC) SUBJECT TO FUNDING


Employed by:             Gloucester Street Community Centre (GSCC)


Accountable to:           Project Manager


Hours/Pay:                  10hrs per week, £10.00 per hour

Job Purpose: The BBO BRIDGES Programme is designed to meet the criteria of the European Social Fund’s (ESF) Investment Priority.  GSCC are working in partnership to ensure active inclusion which aims to tackle the root cause of poverty and barriers that prevent disadvantaged groups entering the labour market.

Main Duties: Working under the supervision of the Project Manager, you will conduct a planned series of counselling, coaching and/or mentoring sessions for participants facing disadvantage, social exclusion to access relevant specialist support. You will also engage with the economically inactive to empower and build self-esteem and confidence to become economically active. The role will involve: providing practical support for participants and their children (if applicable) both before, during and after sessions; working with the Training & Development Co-ordinator, Outreach Support Worker and volunteers to ensure engagement is to the highest possible standards; helping to support activities within the project and providing practical and occasional administrative support to other BBO Bridges activities as directed.

Other responsibilities:

  • Support the holistic assessment of an individual’s needs;
  • Help to bring freedom to people in the community that struggle with life controlling habits
  • Provide support, advice and guidance with issues such as domestic abuse, life skills, money management, addiction and self harming.
  • Conduct counselling sessions with those identified as having personal issues that create barriers to employment, education and training
  • Support the Outreach Support Worker with small case-loads, enabling in-depth support;
  • Identify and liaise with local outreach support accessible to all participant groups;
  • Support the research and organisation of activities that link participants to the labour market;
  • Where necessary, signpost and refer participants on to additional external services that meet their specific needs;
  • Regularly promote the project, track, monitor and submit monthly progress reports to Management
  • Flexible working as participant needs arise
  • Maintain confidentiality and adhere / compliant with the Data Protection Act 1998

How to apply: The closing date for applications is 20th October 2017. Request an application form and return by email to or post to Gloucester Street Community Centre, 1- 8 Gloucester Street, Wolverhampton. WV6 0PT with a covering letter detailing why you should be considered for this role. For more information about the role call us on: 01902 425461

Gloucester Street Community Centre are committed to Equality and Diversity