“Helen has provided exceptional support, helping to keep me motivated and building my confidence throughout my job search. I cannot thank Helen and the Bridges programme enough”

Sophia had been out of work for four years when she first enrolled onto the Bridges programme with Steps to Work. She had not worked since giving birth to her daughter who has Autism.

Highly educated and experienced Sophia had a lot to offer potential employers; she just lacked the confidence to help her in securing employment. With a degree in marketing management and experience as a self-employed marketing consultant Sophia was looking to get back into the field but needed to find a position with some degree of flexibility due to her childcare commitments and her health. Sophia suffers with an eye condition which is deteriorating over time and means she struggles with her vision particularly at night so she needed to find a job close to home.

Sophia joined the Bridges programme in September 2016, she was new to the Dudley area and was referred to the project for support in finding work. Sophia was concerned that her length of unemployment as well as her health issues might affect her ability to find work so project officer Helen supported her in improving her confidence, writing her CV and applying for suitable jobs as well as preparing for interviews.

Joining the Bridges project and working with Helen gave Sophia a friendly shoulder to lean on whenever she felt unsure, the support helped her to persevere and ultimately find work! Sophia has now received confirmation that she has secured a full time, permanent position as a Marketing Assistant with a shipping company in Dudley. Sophia now feels much more confident and says that the future for her and her family is bright.