“The Bridges project has given me the Confidence and Skills I need to take back control of my life, and get to myself back into employment thanks to all the support and opportunities they have given me”

Michael joined the Bridges programme during October 2016. He found himself claiming JSA after being unemployed for just over 12 months. He was struggling with his confidence, which affected his ability to meet new people. He also required support with his CV and general employability skills.

Michael joined the Bridges programme because he decided he needed to take control of his life, he wanted to become more confident and work ready.

During Michael's time on programme he attended a number of 121 appointments with his project officer where hereceived support to update his CV, create a cover letter and improve his job search techniques, confidence and motivation building. To Support Michael's progression he also attended a number of group Arts & Craft sessions and a team building trip to West Midlands Safari Park which gave him the confidence to mix with new people. Michael also got the opportunity to gain some work experience in a local Warehouse to improve his work skills.

Michael wanted to gain new qualifications to improve his employment prospects, so with Support from his Bridges advisor he progressed onto a 4 week Level 2 Customer Service course which was run via Steps to Work, Michael feels this course has given him the skills he needs to secure employment, sooner rather than later.