Michelle is due to start an exciting new job at a Secondary School in July thanks to her increased confidence and self-esteem after completing the Introduction to Care course at Steps to Work.

“I think it’s amazing and invaluable. The course has instilled confidence in my own abilities and made me realise I can do it! Believe you can, and you are half way there”

Michelle had been unemployed since September 2016 and she felt that her confidence had been knocked which had affected her performance in interviews. She was heard about the course when Steps to Work’s sister company Starting Point Recruitment spoke to her at her local job centre and she was then referred onto the course where she was supported by employability tutor Kerry.

The course included interview techniques and preparation as well as CV writing and even interview role-play, Michelle found these activities very valuable in helping to boost her confidence and her ability to apply and interview for jobs. The preparation helped her to secure a job at a secondary school as a Student Learning Assistant in the PE department where she will be working with children with special needs.

Participants on the course learned the basics of working in care, joined in with role play sessions and even got the chance to present in front of the group which helped them to build confidence. The end-to-end support provided by employability tutor Kerry meant that each participant came away with an updated CV and improved knowledge of how to present themselves in interviews as well as learning the basics about working in care.

Michelle says she now feels happy, relieved and much more confident in her abilities. She feels she can set a good example for her young child who she wants to be a positive role model for. She’s now eagerly looking forward to her first day at her new job!