“That was the first time I’ve attached my CV to an email myself, I’m really pleased!”

Steve is 57 and had been unemployed for 18 months when he joined the BBO project. He had done several voluntary roles during this time but wanted to return to paid employment. Steve had previously worked in a warehouse and as a driver so had lots of experience but some of his qualifications had expired.

Age UK Walsall have supported Steve to work towards gaining some new qualifications; he has completed a CSCS revision course so is now ready to take the next step towards applying for a CSCS card.

Age UK Walsall have also worked with Steve to improve his confidence using the internet & applying for jobs. When we first met Steve he was looking for jobs but had not registered with recruitment websites other than Universal Jobmatch. Age UK Walsall supported Steve to register with a variety of recruitment websites and update his CV.

One of the problems Steve had was access to the internet. Steve was a member of the library but had never used their computers so Age UK Walsall visited the library with Steve and worked with him to improve his confidence using the internet, searching for work and sending emails. In January 2017 Steve applied for a job online and attached his CV. He did it completely by himself and commented ‘that was the first time I’ve attached my CV to an email myself, I’m really pleased.’

Steve’s confidence has improved since working with Age UK Walsall and with his increased IT skills and pursuing up to date qualifications Steve hopes to return to paid employment in the not too distant future.