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Going for gold

Posted on 06 January 2010.

Going for gold

Steps to Work (Walsall) incorporating Steps to Work and Starting Point Recruitment have achieved the GOLD Award the highest recognition from Investors in People (IIP) following a recent inspection. We are one of a very small number of organisations nationally achieving Investors in People (IIP) Gold recognition.

This prestigious award was awarded following a rigorous inspection process, which judged the organisation on business strategy, people management, learning and development, performance measurement and continuous improvement. 21 members of the staff team where selected at random and put through a confidential interview as away of seeing the organisation through the employee’s eyes.

IIP Assessor Dennis Humprey’s feedback was very encouraging towards both companies, he added; “Managers place great value on home-grown talents and abilities and this is the mainstay of career development within the company. Employees regard career prospects as how they have progressed to higher skilled and paid roles and as how their overall employability has been improved. Employees have backed up how training and development had increased their skills, knowledge and confidence and how their managers had encouraged them.

Raj Sarai, Personnel Officer at Steps to Work, has been the lead on working towards the award, believes that the achievement is due to the companies excellent processes with regards to communication and its embedded culture of supporting and developing its employees. Raj added; “Employees at Steps to Work receive regular communication in the form of team meetings, staff reps meetings and individual communication meetings. Achievement of the award at such a high level is also a testament to all the managers at Steps to Work who place a great emphasis on offering their teams support and discussing their development with them on a regular basis”.

John Brewer, Chief Executive added “It’s important that our staff feel valued and are given the opportunities to develop themselves in the workplace. Our staff are dedicated to providing a first class service to our customers and so we support and reward our staff with excellent development and training both in-house and externally.”