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Project caters for staff training

Running a café for 18 months, self employed couple Phillip and Emily-Jayne and 2 members of their team, have successfully completed NVQ level 1 in Customer Service thanks to the Elite project funded by Learning and Skills Council (LSC).

Running a café for 18 months, self employed couple Phillip and Emily-Jayne and 2 members of their team, have successfully completed NVQ level 1 in Customer Service thanks to the Elite project funded by Learning and Skills Council (LSC).

Heath Mill café, just outside Wombourne, Wolverhampton, first heard out about the free NVQs that were available to small and medium sized businesses through a meeting with another company who had just completed the qualification.

“We were asked if we would be interested and we thought why not!” said Phillip, café owner.

Steps to Work have been fully committed to helping businesses gain a higher skilled work force for over 10 years.
Phillip commented, “We had the opportunity to improve on our skills and better our staff team and have now signed up to Sutton Coldfield Training for level 2 in Food Preparation”.

The team has benefited from the course having a new insight to customer service, supporting each other with their portfolios.

“The staff at Steps to Work and the NVQ Assessor from Sutton Coldfield Training have been very pleasant and helpful. Id would recommend this training to anyone who wants to better their skills and gain a nationally recognised qualification.” said Emily-Jayne.

The whole team at Heath Mill café, started their NVQ portfolios in April 2009 and had completed it by June 2009, showing their dedication and commitment to the course.

Tahmeena Mumtaz, Steps to Work Project Officer added, “It’s great to see all 4 of the team at Heath Mill café want to progress to the next level. It shows how much they have enjoyed the Elite project.”
 

For more information on the Elite Project and how it can benefit your business contact Tahmeena Mumtaz on 01922 651870. 

Heath Mill Cafe, Wombourne, Wolverhampton

01902 898580

Open 7.30am- 2pm Monday- Friday

Open 7.30am-12noon Saturday

Closed- Sunday