Vision: To make a positive contribution to the people and businesses in the areas we operate.
Mission: We will help individuals, businesses and communities achieve their potential by delivering excellent advice and guidance, training and employment related services in partnership with other agencies, securing appropriate resources by being innovative and responsive to their needs.
We will operate in accordance with the highest standards in all relationships with customers, suppliers, stakeholders and the community.
We will ensure everyone who comes to us leaves us clearly understanding their next steps.
We will go the extra mile to help people get into and stay in work.